Industry — Neo Banking
Rapipay
01My Role
Lead Product Designer
As the Lead Product Designer, I was responsible for:
- Redesigning the website to improve accessibility, responsiveness, and overall usability.
- Solving for low user engagement and poor traffic performance.
- Integrating modern UI patterns such as bold typography, 3D illustrations, and an elevated visual language to align with contemporary digital aesthetics.
02Problem Statement
Why the Redesign
- Lack of user engagement (low website traffic)
- Limited responsiveness across devices
- Poor user experience from complex navigation and outdated design elements
Objectives
- Enhance the website's accessibility and responsiveness to improve user experience.
- Increase site traffic by aligning the design with current UX trends.
03Design Process
Process & Challenges
Challenges:
- Aligning design trends with usability and functionality.
- Managing stakeholder expectations while adhering to project timelines.
04Information Architecture
05UI Explorations
06Outcomes
A More Credible, More Usable Product
The redesign delivered a restructured information architecture, a bolder visual language, and full responsiveness across devices — directly addressing the accessibility, navigation and engagement objectives set at the start of the project.
07Design Solution