Piyush Grover

Industry — Neo Banking

Rapipay

Role
Lead Product Designer
Tools
Figma, Photoshop
Rapipay redesigned website homepage — device mockups
01My Role

Lead Product Designer

As the Lead Product Designer, I was responsible for:

  • Redesigning the website to improve accessibility, responsiveness, and overall usability.
  • Solving for low user engagement and poor traffic performance.
  • Integrating modern UI patterns such as bold typography, 3D illustrations, and an elevated visual language to align with contemporary digital aesthetics.
02Problem Statement

Why the Redesign

  • Lack of user engagement (low website traffic)
  • Limited responsiveness across devices
  • Poor user experience from complex navigation and outdated design elements

Objectives

  • Enhance the website's accessibility and responsiveness to improve user experience.
  • Increase site traffic by aligning the design with current UX trends.
03Design Process

Process & Challenges

Challenges:

  • Aligning design trends with usability and functionality.
  • Managing stakeholder expectations while adhering to project timelines.
Rapipay design process — Discover, Research, Ideation, Design, Testing, Collaboration
04Information Architecture
Rapipay information architecture — site map from the home page through Services, About us, Chat bot, Contact us, User profile, FAQ and Media
05UI Explorations
Rapipay UI explorations — layout and visual language studies
06Outcomes

A More Credible, More Usable Product

The redesign delivered a restructured information architecture, a bolder visual language, and full responsiveness across devices — directly addressing the accessibility, navigation and engagement objectives set at the start of the project.

07Design Solution
Rapipay Loans page — personal and business loan sections with app mockups Rapipay About Us page — company values, funding timeline and leadership team Rapipay International Transfers page — send money to over 100 countries Rapipay POS solutions page — Micro POS, Smart POS and Rapi POS devices Rapipay Careers page — Rapipay Consumers page — NYE neo-banking overview